Frequently Asked Questions
Do you have a license and insurance to work as a contractor in this area?
We are licenses and insured, and have our DCQ (dwelling contractor qualifier) from the state.
Can you provide references from previous clients?
We sure can! We can provide you 3 clients we have done work with in the past that are willing to answer any questions you may have about working with W.E. Davies & Sons Remodeling, and their personal experience.
Will you be personally overseeing the project, or will it be managed by someone else?
We have a project manager assigned to every job, and a lead carpenter who manages the work on-site through the entirety of the project.
Can you give a detailed, written proposal with the project's timeline, cost, and materials?
When signing our Pricing & Planning Proposal, you will receive a full line by line list of work that will be performed, start and end dates for the project, costs, materials, and includes a set of permittable drawings to obtain a building permit.
How will you communicate updates or issues to me during the project?
We use a system called Buildertrend, as an easy way to access documents, photos, and updates during your project. This is a great way to create a receipt of documentation and conversations with the homeowner.
Do you guarantee your work? If so, for how long?
We do! We warranty W.E. Davies & Sons carpentry work for up to 1-year. Some products and installation of certain materials may have a longer warranty attached to them, and/or by the sub contractor themselves.
What is the payment schedule you require?
Depending on the size of the project, the most typical payment schedule is a downpayment, 1-4 during-project draws depending on size, and a final bill upon 100% completion.
What happens if the project runs over schedule or budget?
Certain instances will occur, pushing the schedule back. Unforeseen issues can arise at anytime during a project that can incur more costs. We keep 100% clear communication throughout the project, so the homeowner is ALWAYS in the loop. We try our best to avoid any delay and extra costs, before the job starts, so that we can avoid change orders.
What sort of permits will be needed for my project, and will you obtain them?
Depending on the project size and scope of work, your project may need permits. W.E. Davies & Sons Remodeling will obtain and handle all permits prior the start date of the project.
How do you handle project scope changes or unforeseen issues arising during construction?
With clear and transparent communication. As soon as an issue arises, the homeowner is made aware of the issue. Once we come up with the resolution, it is our job to figure out what the change in scope of work is, and the costs affiliated with that change are, and directly relay that to the homeowner.
Do you clean up the site at the end of each workday?
W.E. Davies & Sons Remodeling, along with all of the sub contractors on the jobsite, are responsible for cleaning the jobsite everyday before leaving. That is the Standard we set as the general contractor, for all partners we work with.
What precautions will you take to protect my property and secure my home during the renovation?
We take pride in our site preparation process. We contain certain areas and spaces by putting up temporary plastic zip walls, and protect the flooring by placing temporary floor mats and floor protection in your home. All tools and equipment we use, should be set on flooring protection that we lay down, or outside of the home, to insure the protection of your home.
Do you work with trusted subcontractors? How long have you worked with them?
W.E. Davies & Sons Remodeling has worked with many of the same sub contractors for decades. We interview all new sub contractors before hiring them to work on any of our projects, just as we would any other employee of our company. As a growing company, we do try to work with multiple partners in each sub contractor category, to insure we have enough help for all of our projects and clients
How would you handle any damages made to my property during the construction?
We work diligently to avoid any damage to your home and property, but accidents do happen. Our company policy, is to inform the homeowner and our management team internally, to come up with a resolution to either fix or replace the damage, depending on what it is. We try and create a versatile work space and prep the area to avoid such damages, prior to the demolition or construction of your space.
Can you provide a contract detailing all the project's aspects?
Yes, this is what we call our planning and pricing proposal. After solidifying your contract to plan and price your project, we come up with a detailed proposal for your job, highlighting every detail of the project.
How early would the team start work every day, and how late would they finish?
Our team will always try to be out of your home, by no later than 430-5pm daily, with a start time of between 7am and 8am.
How will additional costs or potential extra work be handled?
These will be handled through “Change Orders” the contract you sign prior to the start of your project, highlights how those will be handled. With clear communication between the GC and the homeowner, we try to get change orders turned around in 1 day or less. Sometimes this work is pertaining to a sub contractor, in which we need to work with them on getting a detailed scop of work and price, to relay to the customer.
